Table of contents
1 Printer systems ............................................................................................................................................. 1
Electrical system .................................................................................................................................................... 2
Substrate path ..................................................................................................................................................... 22
Ink Delivery System (IDS) .................................................................................................................................... 29
Scan axis and carriage ......................................................................................................................................... 32
Service station and waste management ............................................................................................................ 36
Heating system .................................................................................................................................................... 39
Front panel ........................................................................................................................................................... 42
2 Troubleshooting .......................................................................................................................................... 43
Troubleshooting the printer ................................................................................................................................ 44
Troubleshooting system error codes .................................................................................................................. 44
Performing a service test on a failed assembly .................................................................................................. 45
Performing the necessary service calibrations .................................................................................................. 45
The printer does not power on ............................................................................................................................ 45
How to read the power switch LEDs .................................................................................................................... 46
How to read the Formatter LEDs ......................................................................................................................... 46
How to read other LEDs ....................................................................................................................................... 48
Voltage check at installation ............................................................................................................................... 50
Troubleshooting substrate jams or printhead crashes ...................................................................................... 50
The printer continuously rejects printheads ...................................................................................................... 51
The cutter does not function (Latex 360 only) ................................................................................................... 52
Troubleshooting the printer heaters .................................................................................................................. 52
How to interpret the service information pages ................................................................................................. 55
How to obtain the printer log and the diagnostics package ............................................................................... 63
3 System error codes ...................................................................................................................................... 65
Introduction ......................................................................................................................................................... 66
System error codes and warnings—explanation ............................................................................................... 67
Continuable and non-continuable error codes ................................................................................................... 70
4 Service Tests, Utilities, and Calibrations ...................................................................................................... 142
Introduction ....................................................................................................................................................... 143
Initialization Self Test ....................................................................................................................................... 143
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