Lexmark C792 series User Manual

2-66 Service Manual
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Symptoms
Symptom table—base printer
Symptom table—500-sheet tray input option
Symptom table—2000-Sheet High Capacity Feeder input option
Symptom Action
Dead printer Go to “Dead printer service check” on page 2-149.
Tray linking will not work. Go to “Tray linking service check” on page 2-171.
Paper pick mechanism—pick arm is stuck
in the down position
Go to “Pick arm stuck down service check” on page 2-164.
Symptom Action
Printer fails to recognize the option is installed. Go to “Input option not detected (550-sheet/2000-
sheet input option) service check” on page 2-152.
Printer keeps on prompting that the jam door is open
even if it’s close.
Go to “Jam clearance cover open (550-sheet/2000-
sheet input option) service check” on page 2-156.
Tray X does not recognize the media size loaded. Go to “Media size error (550-sheet/2000-sheet
input option) service check.” on page 2-158.
Tray missing message appears even if media tray is
installed.
Media tray won’t fit the drawer.
Go to “Media tray missing (550-sheet input option)
service check” on page 2-159.
Double feed Go to “Double feed (550-sheet/2000-sheet input
option) service check” on page 2-150.
Printout is skewed. Go to “Skew (550-sheet input option) service
check” on page 2-166.
Tray LED won’t light up during paper jam or tray
empty.
Go to “Tray jam indicator (550-sheet/2000-sheet
input option) service check” on page 2-171.
Symptom Action
Printer fails to recognize the option is installed. Go to “Input option not detected (550-sheet/2000-
sheet input option) service check” on page 2-152.
Printer keeps on prompting that the jam door is open
even if it’s close.
Go to “Jam clearance cover open (550-sheet/2000-
sheet input option) service check” on page 2-156
Tray X does not recognize the media size loaded. Go to “Media size error (550-sheet/2000-sheet
input option) service check.” on page 2-158.
Tray missing message appears even if media tray is
installed.
Go to “Media tray missing (2000-sheet input
option) service check” on page 2-160.
Double feed Go to “Double feed (550-sheet/2000-sheet input
option) service check” on page 2-150.
Printout is skewed. Go to “Skew (2000-sheet input option) service
check” on page 2-167.
Printer prompts that tray is empty even if there’s
paper in the tray.
Go to “Tray empty (2000-sheet input option)
service check” on page 2-169.
Tray LED won’t light up during paper jam or tray
empty.
Go to “Tray jam indicator (550-sheet/2000-sheet
input option) service check” on page 2-171.

Lexmark C792 series Specifications

General

Print Technology	Color Laser
Print Speed (Letter, Black)	50 ppm
Print Speed (Letter, Color)	50 ppm
Processor Speed	1.2 GHz
Monthly Duty Cycle	150, 000 pages
Maximum Paper Size	8.5 x 14 inches (Legal)
Operating System Compatibility	Windows, Mac OS, Linux
Print Resolution	1200 x 1200 dpi
Duplex Printing	Standard
Connectivity	USB, Ethernet
Media Sizes Supported	A4, A5, Letter, Legal, Executive, Folio, JIS B5
Media Types Supported	Card Stock, Envelopes, Labels, Plain Paper, Transparencies
Input Capacity (Standard)	650 sheets
Output Capacity (Standard)	500 sheets