Diagnostic information 2-29
5062
461 paper jams
Additional checks—461 paper jams
Error code Description Action
461.01 Hole punch sensor is made when the
printer powers up
1. Clear away anything in the paper path that might
cause the paper to jam.
2. If clearing a paper jam does not fix the problem,
go to “461.01 - 461.08—Hole punch sensor
error service check” on page 2-130.
461.02 Hole punch sensor early arrival paper
jam.
Possible cause:
• Loose Hole punch sensor
1. POR the machine.
2. If the error reoccurs, go to “461.01 - 461.08—
Hole punch sensor error service check” on
page 2-130.
461.03,
461.08
Hole punch sensor is never made or is
made late.
Possible cause:
• Faulty hole punch sensor
1. Clear away anything in the paper path that might
cause the paper to jam.
2. If clearing a paper jam does not fix the problem,
go to “461.01 - 461.08—Hole punch sensor
error service check” on page 2-130.
461.04 Hole punch sensor early leaving
paper jam.
Possible cause:
• Incorrect paper settings
• Defective hole punch sensor
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. Go to “461.01 - 461.08—Hole punch sensor
error service check” on page 2-130.
461.05,
461.07
Hole punch sensor breaks late or
never breaks paper jam.
Possible cause:
• Incorrect paper settings
• Defective hole punch sensor
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. Go to “461.01 - 461.08—Hole punch sensor
error service check” on page 2-130
461.31,
461.32
Hole punch motor failure Go to “461.31, 461.32—Hole punch motor error
service check” on page 2-131.
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