2-128 Service Manual
5062
456.3x—Finisher stapler motor error service check
Step Questions / actions Yes No
1 1. Bring the printer up in Diagnostics menu (turn off the
printer, press and hold 3 and 6, turn on the printer,
and hold the buttons until the splash screen appears).
2. Navigate to INPUT TRAY TESTS > Feed Test.
3. Select Tray 1.
4. Select Single.
Does the error reoccur?
Go to step 2. Problem solved.
2
1. Clear away anything in the paper path that might
cause the paper to jam .
2. Remove the Finisher/Stacker front cover. See
“Finisher or stacker front cover removal” on
page 4-260.
3. Check the cable in the indicated connector.
Is the cable properly connected?
Go to step 3. Reseat the
cable.
3
Replace the Finisher stapler unit assembly. See
“Finisher stapler unit assembly removal” on
page 4-281.
Does the error reoccur?
Replace the
Finisher/Stacker
controller card.
See “Finisher
or stacker
controller card
assembly
removal” on
page 4-258.
Problem solved.