Diagnostic information 2-167
5062
Skew (2000-sheet input option) service check
7
1. Check the 550-sheet tray drive assembly
for damage.
2. Check the 550-sheet tray drive assembly
rollers if they are in contact when the jam
door cover is closed.
Is the 550-sheet tray drive assembly
damaged?
Replace the 550-sheet tray
drive assembly. See “550-
sheet tray drive
assembly removal” on
page 4-170.
Replace the 550-sheet
input option.
Step Questions / actions Yes No
1 1. Bring the printer up in Diagnostics mode
(turn off the printer, press and hold 3 and
6, turn on the printer, and hold the buttons
until the splash screen appears).
2. Select PRINT TESTS.
3. Select Tray 1 for the paper source.
4. Select Single.
Is the printout skewed?
Go to “Skew” on
page 2-45.
Go to step 2.
2
Are there any 550-sheet input options
between the base printer and the
2000-sheet high-capacity feeder input
option?
Go to step 3. Go to step 4.
3
Perform a print test on each of the 550-sheet
input option.
Is one of the 550-sheet input options
causing the skew?
Replace the 550-sheet
input option.
or
Go to “Skew (550-sheet
input option) service
check” on page 2-166.
Go to step 4.
4
1. Remove all 550-sheet input option leaving
the 2000-sheet high-capacity feeder input
option.
2. Perform a print test.
Is the printout skewed?
Go to step 5. Go to “Skew (550-sheet
input option) service
check” on page 2-166.
Step Questions / actions Yes No