2-50 Service Manual
5062
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Step Check Yes No
1 1. Check the media condition.
2. Load new, dry, recommended media.
3. Re-print the defective image.
Does the error continue?
Go to step 2. Problem solved.
2
Are the media transfer route and the media path free
of contamination or debris?
Go to step 3. Remove debris
or
contamination.
3
Check the cartridge for contamination and wear.
Is the above component free of excess wear and
contamination?
Go to step 4. Replace the
print cartridge.
4
Check the ITU assembly for contamination and wear.
Is the above component free of excess wear and
contamination?
Go to step 5. Replace the ITU
assembly.
Go to “ITU
assembly
removal” on
page 4-77.
5
Check the print cartridge for proper installation.
Is the above component properly installed?
Go to step 7. Inspect, clean
and reinstall or
replace the print
cartridge.
6
Perform a print test.
Does the problem remain?
Contact your
next level of
support.
Problem solved.
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