2-60 Service Manual
5062
Service errors
Printer hardware errors (100–199)
Error code Description Action
110.xx
Printhead Error
An error has occurred in the
printhead.
• POR the printer.
• If the error message persists, go to “110.xx—
Printhead error service check” on page 2-67.
120.xx
Fuser Motor Error
An error has occurred in the fuser
motor.
• POR the printer.
• If the error message persists, go to “120.xx—
Motor (fuser) error service check” on
page 2-68
121.00–121.59
Fuser Error
An error has occurred in the fuser. • Remove and reseat the fuser. See “Fuser
assembly removal” on page 4-63.
• POR the printer.
• If the error message persists, go to “121.xx—
Fuser error service check” on page 2-70.
125.00–125.69
ITU Error
An error has occurred in the ITU. • Remove and reseat the ITU.
• POR the printer.
• If the error message persists, go to “125.xx,
145.xx—ITU error service check” on
page 2-72.
126.08–126.09
LVPS Error
An error has occurred in the LVPS. • POR the printer.
• If the error message persists, go to “126.xx—
LVPS error service check” on page 2-73.
133.xx
Cartridge Sensor Error
An error has occurred in a cartridge
sensor. 133.01 = black, 133.02 =
cyan, 133.03 = magenta, and 133.04
= yellow.
133.05 = A timeout error has occurred
while waiting for the indicated
cartridge.
• POR the printer.
• If the error message persists, go to “133.xx—
Cartridge sensor error service check” on
page 2-74.
141.01–141.09
Black cartridge motor
error
An error has occurred in the black
cartridge motor.
• POR the printer.
• If the error message persists, go to “141.xx—
Black cartridge motor error service check”
on page 2-80.
142.01–142.09
Cyan cartridge motor
error
An error has occurred in the cyan
cartridge motor.
• POR the printer.
• If the error message persists, go to “142.xx—
Cyan cartridge motor error service check”
on page 2-81.
143.01–143.09
Magenta cartridge motor
error
An error has occurred in the magenta
cartridge motor.
• POR the printer.
• If the error message persists, go to “143.xx—
Magenta cartridge motor error service
check” on page 2-83.
144.01–144.09
Yellow cartridge motor
error
An error has occurred in the yellow
cartridge motor.
• POR the printer.
• If the error message persists, go to “144.xx—
Yellow cartridge motor error service check”
on page 2-84.
145.01–145.19
Retract Motor Error
An error has occurred in the all-color
retract motor.
• POR the printer.
• If the error message persists, go to “125.xx,
145.xx—ITU error service check” on
page 2-72.