Diagnostic information 2-115
5062
250.21, 250.22—MPF motor error service check
Step Questions / actions Yes No
1 Open the left access door.
Does the MPF wheels turn freely?
Go to step 3. Go to step 2.
2
Remove the LVPS fan shield. See “LVPS
exit duct removal” on page 4-89.
Are the gears (A) damaged?
Replace the MPF pick
parts. See “MPF pick
parts packet, including”
on page 7-5.
Replace the MPF paper
pick assembly. See “MPF
paper pick assembly
removal (including the
MPF ratchet collar and
MPF drive pulley)” on
page 4-101.
3
Turn the printer off, and open the system
board shield. Check the cable in connector
JTRAY1 for proper connection to the system
card.
Is the cable connected correctly?
Go to step 4. Reseat the cable.
4
Check the cable in connector JTRAY1 for
damage.
Is the cable damaged?
Replace the Tray 1
machine side cable. See
“Autocomp W2W cable”
on page 7-56.
Go to step 5.