2-158 Service Manual
5062
Media size error (550-sheet/2000-sheet input option) service check.
Step Questions / actions Yes No
1 Is the media tray inserted properly? Go to step 2. Insert the media tray
properly.
2
Check for any obstructions between the
media size actuator and the input option
finger size sensor.
Is the tray free from obstruction?
Go to step 3. Clear any obstructions.
3
Is the media size actuator free from
damage or deformation?
Go to step 4. For 550-sheet input option:
Replace the drawer
assembly. See “550-sheet
drawer assembly
removal” on page 4-166.
For 2000-sheet input
option: Replace the drawer
assembly.
4
Check the rear restrain on the media tray for
any damage.
Is the rear restrain not damaged?
Go to step 5. For 550-sheet input option:
Replace the media tray
assembly. See “550-sheet
media tray assembly
removal” on page 4-166.
For 2000-sheet input
option: Replace the media
tray assembly. See “2000-
sheet high-capacity
feeder media tray
assembly removal” on
page 4-215.
5
For 550-sheet input option: Replace the
controller card assembly. See “550-sheet
tray controller card assembly removal” on
page 4-167.
For 2000-sheet input option: Replace the
controller card assembly. See “2000-sheet
high-capacity feeder controller card
assembly removal” on page 4-185.
s
Does the problem persist?
For 550-sheet input option:
Replace the drawer
assembly. See “550-sheet
drawer assembly
removal” on page 4-166.
For 2000-sheet input
option: Replace the drawer
assembly.
Problem solved.
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