Lexmark C792 series - 461.32-Hole Punch Motor Error Service Check

Diagnostic information 2-131
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461.31, 461.32—Hole punch motor error service check
Step Questions / actions Yes No
1 1. Bring the printer up in Diagnostics menu (turn off the
printer, press and hold 3 and 6, turn on the printer,
and hold the buttons until the splash screen appears).
2. Navigate to INPUT TRAY TESTS > Feed Test.
3. Select Tray 1.
4. Select Single.
Does the error reoccur?
Go to step 2. Problem solved.
2
1. Clear away anything in the paper path that might
cause the paper to jam .
2. Remove the HTU front standard bin cover. See “HTU
front standard bin cover removal” on page 4-294.
3. Check the cable in the indicated connector.
Is the cable properly connected?
Go to step 3. Reseat the
cable.
3
Replace the hole punch motor assembly. See “HTU
punch motor removal” on page 4-334.
Does the error reoccur?
Replace the
HTU controller
card. See “HTU
controller card
removal” on
page 4-289.
Problem solved.