Lexmark C792 series - Service Checks; XX-Printhead Error Service Check

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Service checks
110.xx—Printhead error service check
Step Questions / actions Yes No
1 View the Event Log:
1. Turn off the printer, press and hold 3 and
6 and turn on the printer.
2. Select EVENT LOG > Display Log.
Has a 110.xx error occurred three times or
more?
Replace the printhead. See
“Printhead removal,
installation, and
alignment” on
page 4-123.
Go to step 2.
2
Turn the printer off, and open the system
board shield. Check the printhead cables (A)
in connectors JMM1, JPH1, and JPH2 for
proper connection to the system board.
Are the cables properly connected?
Go to step 3. Reseat the cables.
3
Check the printhead cables in connectors
JMM1, JPH1, and JPH2 for damage.
Are the cables damaged?
Replace the printhead. See
“Printhead removal,
installation, and
alignment” on
page 4-123.
Go to step 4.
A