2-36 Service Manual
5062
Horizontal banding
Try one or more of the following:
• MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Measure the distance between repeating bands. If the distance between bands either 37.7, 41.6 or
94.2 mm, then replace the defective print cartridge.
• MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the
replacement part.
Horizontal lines
Try one or more of the following:
• SELECT ANOTHER TRAY OR FEEDER
– From the operator panel Paper Menu, select Default Source.
– For Windows users, select the paper source from Print Properties.
– For Macintosh users, select the paper source from the Print dialog and pop-up menus.
• MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE
Replace the worn, defective, or empty print cartridge.
Leading edge
Trailing edge
Leading edge
Trailing edge
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