Diagnostic information 2-83
5062
143.xx—Magenta cartridge motor error service check
Step Questions / actions Yes No
1 Turn the printer off, open the system board
shield, and remove the connector shield.
Check the cable in the connector JCM1
(BLDC C&M cable) for proper connection to
the system board.
Is the cable properly connected?
Go to step 2. Reseat the cable.
2
Check the cable for damage.
Is the cable damaged?
Replace the BLDC C&M
cable. See “EP drive
assembly removal” on
page 4-56.
Go to step 3.
3
Measure the resistance across the fuse F7 on
the system board.
Is the fuse blown?
Replace the system board.
See “System board
removal” on page 4-151.
Go to step 4.