Repair information 4-1
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4. Repair information
Warning: Read the following before handling electronic parts.
Handling ESD-sensitive parts
Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent
damage to ESD-sensitive parts, use the following instructions in addition to all the usual precautions, such as
turning off power before removing logic boards:
• Keep the ESD-sensitive part in its original shipping container (a special “ESD bag”) until you are ready to
install the part into the machine.
• Make the least-possible movements with your body to prevent an increase of static electricity from clothing
fibers, carpets, and furniture.
• Put the ESD wrist strap on your wrist. Connect the wrist band to the system ground point. This discharges
any static electricity in your body to the machine.
• Hold the ESD-sensitive part by its edge connector shroud (cover); do not touch its pins. If you are removing
a pluggable module, use the correct tool.
• Do not place the ESD-sensitive part on the machine cover or on a metal table; if you need to put down the
ESD-sensitive part for any reason, first put it into its special bag.
• Machine covers and metal tables are electrical grounds. They increase the risk of damage because they
make a discharge path from your body through the ESD-sensitive part. (Large metal objects can be
discharge paths without being grounded.)
• Prevent ESD-sensitive parts from being accidentally touched by other personnel. Install machine covers
when you are not working on the machine, and do not put unprotected ESD-sensitive parts on a table.
• If possible, keep all ESD-sensitive parts in a grounded metal cabinet (case).
• Be extra careful in working with ESD-sensitive parts when cold-weather heating is used because low
humidity increases static electricity.
Removal procedures
Cable ties
Note: Some removal procedures require removing cable ties. You must replace cable ties during reassembly to
avoid pinching wires, obstructing the paper path, or restricting mechanical movement.
Cable and thermistor removals
For a complete list of the printer cable and thermistor FRUs and links to the removal procedures used to access
them, see “Cable and thermistor location table” on page 7-55.
CAUTION
For personal safety and to prevent damage to the printer, remove the power cord from the
electrical outlet before you connect or disconnect any cable or electronic board or assembly.
Disconnect any connections between the printer and PCs/peripherals.
CAUTION
The printer weight is greater than 32 kg (70 lb) and requires three or more trained personnel
to lift it safely.
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