Diagnostic information 2-59
5062
84 <color> PC Unit
Missing
• Scroll down the operator panel to see if the printer is showing that all four of the PC units
are missing. If so, check the HVPS cable between the system board and the HVPS.
Ensure that the cable is not plugged in backwards on the HVPS. Disconnect and
reconnect the cable to make sure there is good contact.
• Insert or reinstall the specified print cartridge.
• Check the high voltage cartridge contacts path.
• If the contacts are good, replace the HVPS. See “High-voltage power supply (HVPS)
board removal” on page 4-71.
• If the problem persists, replace the system board. See “System board removal” on
page 4-151.
84 <color> PC Unit Near
Life Warning
• Select Ignore to clear the message and continue printing.
• Order the specified photoconductor unit. When print quality is reduced, install the new
specified photoconductor unit using the instruction sheet that comes with the replacement
specified photoconductor unit.
• If the problem persists, replace the system board. See “System board removal” on
page 4-151.
88.xx <color> Cartridge
Low
• Show Me, View Supplies, and Tell Me More displays additional information.
• Replace the specified print cartridge.
• Select Continue to clear the message and continue printing.
• If the problem persists, replace the system board. See “System board removal” on
page 4-151.
88.xx <color> Cartridge
Nearly Low
• Show Me, View Supplies, and Tell Me More displays additional information.
• Replace the specified print cartridge.
• Select Continue to clear the message and continue printing.
• If the problem persists, replace the system board. See “System board removal” on
page 4-151.
88.xx Replace <color>
Cartridge
• Show Me, View Supplies, and Tell Me More displays additional information.
• Replace the specified print cartridge.
• Select Continue to clear the message and continue printing.
• If the problem persists, replace the system board. See “System board removal” on
page 4-151.
Error code Action
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