2-28 Service Manual
5062
456.05,
456.07
Finisher stapler home sensor breaks
late or never breaks paper jam.
Possible cause:
• Incorrect paper settings
• Defective Finisher stapler home
sensor
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. Go to “456.01 - 456.08—Finisher stapler
home sensor error service check” on
page 2-127
456.30 - 456.39 Staple motor failure Go to “456.3x—Finisher stapler motor error
service check” on page 2-128.
456.31 Finisher/Stacker stapler drive motor
jammed.
The stapler assembly has jammed
while stapling or the stapler drive
motor has failed.
1. Check all the connections on the output option
controller card and the stapler assembly.
2. Remove the staple cartridge and remove all
jammed staples. If the cartridge is jammed and
can not be removed, go to step 3.
3. Remove the stapler assembly. See “Finisher
stapler unit assembly removal” on
page 4-281.
4. Manually rotate the drive gears and reset the
stapler. Remove all jammed staples then
reinstall the stapler assembly.
5. If problem remains, replace the stapler
assembly. See “Finisher stapler unit
assembly removal” on page 4-281.
456.34 The status of Finisher/Stacker stapler
motor is not defined.
A software failure has occurred with
the output option.
1. Turn the machine off/on.
2. If the problem persists, replace the stapler unit.
See “Finisher stapler unit assembly
removal” on page 4-281.
458.03,
458.08
Finisher/Stacker paddle home
position jam.
The sensor (paddle HP) does not
detect that the paddle is operating.
1. Check all the connections on the output option
controller card.
2. Check the sensor (paddle HP) for damage and
replace if needed. See “Finisher or stacker
sensor (paddle HP) removal” on page 4-274.
3. Replace the output option if problem remains.
458.30 Invalid Finisher/Stacker paddle motor
status.
1. Turn the machine off/on.
2. If the problem persists, go to “458.3x—
Finisher/Stacker paddle motor error service
check” on page 2-129.
458.31,
458.33
Finisher/Stacker paddle control motor
timer error.
A software failure has occurred with
the output option.
1. Turn the machine off/on.
2. If the problem persists, go to “458.3x—
Finisher/Stacker paddle motor error service
check” on page 2-129.
458.32 Finisher/Stacker paddle home
position jam.
The sensor (paddle HP) does not
detect the home position upon
completion of normal paddle
operation.
1. Check all the connections on the output option
controller card.
2. Check the sensor (paddle HP) for damage and
replace if needed. See “Finisher or stacker
sensor (paddle HP) removal” on page 4-274.
3. Replace the output option if problem remains.
Error code Description Action
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