Lexmark C792 series User Manual

Diagnostic information 2-27
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455.30 Finisher/Stacker staple ready home
position jam.
The sensor (self priming) within the
stapler assembly does not detect a
ready staple in the specified time after
the staple job was sent.
1. Check all the connections on the controller card
and the stapler assembly.
2. Remove the staple cartridge and remove all
jammed staples. If the cartridge is jammed and
can not be removed, go to step 3.
3. Remove the stapler assembly. See “Finisher
stapler unit assembly removal” on
page 4-281.
4. Manually rotate the drive gears and reset the
stapler. Remove all jammed staples then
reinstall the stapler assembly.
5. If problem remains, replace the stapler
assembly. See “Finisher stapler unit
assembly removal” on page 4-281.
455.31 Finisher/Stacker staple ready home
position jam.
The Finisher/Stacker sensor (self
priming) within the stapler assembly
does not detect a ready staple in the
specified time during mechanical
reset.
1. Check all the connections on the controller card
and the stapler assembly.
2. Remove the staple cartridge and remove all
jammed staples. If the cartridge is jammed and
can not be removed, go to step 3.
3. Remove the stapler assembly. See “Finisher
stapler unit assembly removal” on
page 4-281.
4. Manually rotate the drive gears and reset the
stapler. Remove all jammed staples then
reinstall the stapler assembly.
5. If problem remains, replace the stapler
assembly.See “Finisher stapler unit
assembly removal” on page 4-281.
456.01 Finisher stapler home sensor is made
when the printer powers up
1. Clear away anything in the paper path that might
cause the paper to jam.
2. If clearing a paper jam does not fix the problem,
go to “456.01 - 456.08—Finisher stapler home
sensor error service check” on page 2-127.
456.02 Finisher stapler home sensor early
arrival paper jam.
Possible cause:
• Loose Finisher stapler home
sensor
1. Clear away anything in the paper path that might
cause the paper to jam.
2. If clearing a paper jam does not fix the problem,
go to “456.01 - 456.08—Finisher stapler home
sensor error service check” on page 2-127.
456.03,
456.08
Finisher/Stacker sensor (self priming)
late failure
The sensor (self priming) within the
stapler assembly does not detect a
ready staple in the specified time.
1. Check all the connections on the output option
controller card and the stapler assembly.
2. Remove the staple cartridge and remove all
jammed staples. If the cartridge is jammed and
can not be removed, go to step 3.
3. Remove the stapler assembly. See “Finisher
stapler unit assembly removal” on
page 4-281.
4. Manually rotate the drive gears and reset the
stapler. Remove all jammed staples then
reinstall the stapler assembly.
5. If problem remains, replace the stapler
assembly. See c.
456.04 Finisher stapler home sensor early
leaving paper jam.
Possible cause:
• Incorrect paper settings
• Defective Finisher stapler home
sensor
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. Go to “456.01 - 456.08—Finisher stapler
home sensor error service check” on
page 2-127.
Error code Description Action

Lexmark C792 series Specifications

General

Print Technology	Color Laser
Print Speed (Letter, Black)	50 ppm
Print Speed (Letter, Color)	50 ppm
Processor Speed	1.2 GHz
Monthly Duty Cycle	150, 000 pages
Maximum Paper Size	8.5 x 14 inches (Legal)
Operating System Compatibility	Windows, Mac OS, Linux
Print Resolution	1200 x 1200 dpi
Duplex Printing	Standard
Connectivity	USB, Ethernet
Media Sizes Supported	A4, A5, Letter, Legal, Executive, Folio, JIS B5
Media Types Supported	Card Stock, Envelopes, Labels, Plain Paper, Transparencies
Input Capacity (Standard)	650 sheets
Output Capacity (Standard)	500 sheets