Diagnostic information 2-151
5062
3
1. Check the pick assembly for damage.
2. Check if the pick arm spring is not
detached.
Is the pick assembly damaged?
For 550-sheet input option:
Replace the pick assembly.
See “550-sheet tray pick
assembly removal” on
page 4-176.
For 2000-sheet input
option: Replace the pick
assembly. See “2000-
sheet high-capacity
feeder pick assembly
removal” on page 4-218.
Go to step 4.
4
1. Check the media trays for mechanical
damage.
2. Check the media restrains.
3. Check for wears on the dams (for 2000-
sheet input option only).
Is there damage or wear on the media
tray?
Replace the whole input
option.
For 550-sheet input option:
Replace the media tray
assembly. See “550-sheet
media tray assembly
removal” on page 4-166.
For 2000-sheet input
option: Replace the media
tray assembly. See “2000-
sheet high-capacity
feeder media tray
assembly removal” on
page 4-215.
Step Questions / actions Yes No
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