Lexmark C792 series User Manual

Diagnostic information 2-13
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Additional checks—230 paper jam
Error code Description Action
231.01 D1 sensor is made when printer tries
to print from an idle state.
Possible causes:
• Damaged D1 sensor
• Faulty system board
1. Check for anything in the paper path that might
cause the paper to jam.
2. The D1 sensor may not be functioning properly.
Go to “D1 and D2 sensor service check” on
page 2-147.
231.02 D1sensor is made early.
Possible causes:
• Incorrect paper settings
• Defective D1 sensor
1. Check for anything in the paper path that might
cause the paper to jam.
2. If clearing a paper jam does not fix the problem,
go to “D1 and D2 sensor service check” on
page 2-147.
231.03 D1 sensor is never made.
Possible causes:
• Improper loading of paper
• Damaged paper D1 sensor
• Faulty system board
1. Check for anything in the paper path that might
cause the paper to jam.
2. The D2 sensor may not be functioning properly.
Go to “D1 and D2 sensor service check” on
page 2-147.
231.04 D1 sensor broke early.
Possible causes:
• Damaged D1 sensor
• Faulty fuser
• Faulty system board
The D1 sensor may not be functioning properly. Go
to “D1 and D2 sensor service check” on
page 2-147.
231.05,
231.07
D1 sensor never broke.
Possible causes:
• Damaged D1 sensor
• Faulty fuser
• Faulty system board
1. Check for anything in the paper path that might
cause the paper to jam.
2. If clearing the jam does not solve the problem,
go to “D1 and D2 sensor service check” on
page 2-147.
231.08 D1 sensor is never made. See “231.03” on page 2-13.
232.01 D2 sensor is made when printer tries
to print from an idle state.
Possible causes:
• Damaged D2 sensor
• Faulty system board
1. Check for anything in the paper path that might
cause the paper to jam.
2. The D2 sensor may not be functioning properly.
Go to “D1 and D2 sensor service check” on
page 2-147.
232.02 D2 sensor is made early.
Possible causes:
• Incorrect paper settings
• Defective D2 sensor
1. Check for anything in the paper path that might
cause the paper to jam.
2. If clearing a paper jam does not fix the problem,
go to “D1 and D2 sensor service check” on
page 2-147.
232.03 D2 sensor is never made.
Possible causes:
• Improper loading of paper
• Damaged paper D2 sensor
• Faulty system board
1. Check for anything in the paper path that might
cause the paper to jam.
2. The D2 sensor may not be functioning properly.
Go to “D1 and D2 sensor service check” on
page 2-147.

Lexmark C792 series Specifications

General

Print Technology	Color Laser
Print Speed (Letter, Black)	50 ppm
Print Speed (Letter, Color)	50 ppm
Processor Speed	1.2 GHz
Monthly Duty Cycle	150, 000 pages
Maximum Paper Size	8.5 x 14 inches (Legal)
Operating System Compatibility	Windows, Mac OS, Linux
Print Resolution	1200 x 1200 dpi
Duplex Printing	Standard
Connectivity	USB, Ethernet
Media Sizes Supported	A4, A5, Letter, Legal, Executive, Folio, JIS B5
Media Types Supported	Card Stock, Envelopes, Labels, Plain Paper, Transparencies
Input Capacity (Standard)	650 sheets
Output Capacity (Standard)	500 sheets