Diagnostic information 2-25
5062
450.32 Finisher/Stacker timer 0 overflow
(1ms timer did not get serviced for an
entire 1ms).
A software failure has occurred with
the output option.
1. Turn the machine off/on.
2. If the problem persists, go to “450.20, 450.21,
450.22, 450.23, 450.32—Finisher/Stacker
main motor error service check” on
page 2-125.
450.34 Finisher/Stacker page ID not clear. 1. Turn the machine off/on.
2. If the problem persists, replace the Finisher/
Stacker controller card. See “Finisher or
stacker controller card assembly removal”
on page 4-258.
450.35 Finisher/Stacker DMID command is
not received for 500ms after main
motor runs.
A software failure has occurred with
the output option.
1. Turn the machine off/on.
2. If the problem persists, replace the Finisher/
Stacker controller card. See “Finisher or
stacker controller card assembly removal”
on page 4-258.
450.36 When finishing job isn't completed yet,
the first Finisher/Stacker DMID
command of the next job is received.
A software failure has occurred with
the output option.
1. Turn the machine off/on.
2. If the problem persists, replace the Finisher/
Stacker controller card. See “Finisher or
stacker controller card assembly removal”
on page 4-258
451.01 Finisher/Stacker sensor (pass thru)
static jam.
Go to “451.xx—Finisher/Stacker sensor (pass
thru) error service check” on page 2-126.
451.02 Finisher/Stacker sensor (pass thru)
early arrival paper jam.
Possible cause:
Loose Finisher/Stacker sensor (pass
thru)
1. POR the machine.
2. Check if the Finisher/Stacker sensor (pass thru)
is damage or loose. See “Finisher or stacker
sensor (pass thru) removal” on page 4-275.
451.03,
451.08
Finisher/Stacker sensor (pass thru)
never made or made late jam.
Go to “451.xx—Finisher/Stacker sensor (pass
thru) error service check” on page 2-126.
451.04 Finisher/Stacker sensor (pass thru)
early leaving paper jam.
Possible cause:
• Incorrect paper settings
• Defective Finisher/Stacker sensor
(pass thru)
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. Go to “451.xx—Finisher/Stacker sensor
(pass thru) error service check” on
page 2-126.
451.05,
451.07
Finisher/Stacker sensor (pass thru)
did not clear or late leaving jam.
Go to “451.xx—Finisher/Stacker sensor (pass
thru) error service check” on page 2-126.
453.30 The Finisher/Stacker sensor (left
tamper HP) does not detect that the
tamper has moved from home
position.
1. Check all the connections on the output option
controller card.
2. Check the tamper drive belt for damage and
replace if needed.
3. Replace the left tamper motor assembly. See
“Finisher or stacker tamper drive motor
assembly removal” on page 4-278
.
4. Replace the sensor (tamper HP). See “Finisher
or stacker sensor (tamper HP left and right)
removal” on page 4-276.
5. Replace the output option if problem remains.
Error code Description Action
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