Diagnostic information 2-111
5062
3
Check if the pass thru sensor is seated
correctly and not damage.
Is the pass thru sensor not damaged?
Go to step 4. For 550-sheet input option:
Replace the pass thru
sensor. See “550-sheet
tray pass thru sensor
removal” on page 4-175.
For 2000-sheet input
option: Replace the pass
thru sensor. See “2000-
sheet high-capacity
feeder pass thru sensor
removal” on page 4-217.
4
Check the pick roll assembly for
contamination and wear.
Is the component free of excess wear and
contamination?
Go to step 5. For 550-sheet input option:
Replace the pick roll
assembly. See “550-sheet
tray pick roll assembly
removal” on page 4-180.
For 2000-sheet input
option: Replace the pick
roll assembly. See “2000-
sheet high-capacity
feeder pick roll assembly
removal” on page 4-224.
5
Check the drive assembly for wear or
damage. Make sure the rollers are touching
each other when the jam clearance cover is
closed.
Is the drive assembly not damaged?
Go to step 6. For 550-sheet input option:
Replace the 550-sheet
drawer assembly. See
“550-sheet drawer
assembly removal” on
page 4-166.
For 2000-sheet input
option: Replace the 2000-
sheet high-capacity feeder
drive assembly. See
“2000-sheet high-
capacity feeder drive
assembly removal” on
page 4-186.
6
Check the next pass thru sensor above the
defective option. Refer to the paper path
guide.
Is the sensor not damaged?
Go to step 7. Go to step 3.
Step Questions / actions Yes No