2-112 Service Manual
5062
242.08, 243.08, 244.08, 245.08—Paper jam (550-sheet/2000-sheet input option) service
check
7
For 550-sheet input option: Replace the
controller card assembly. See “550-sheet
tray controller card assembly removal” on
page 4-167.
For 2000-sheet input option: Replace the
controller card assembly. See “2000-sheet
high-capacity feeder controller card
assembly removal” on page 4-185.
Does the problem persists?
Go to step 8. Problem solved.
8
For 550-sheet input option: Replace the
media tray assembly. See “550-sheet media
tray assembly removal” on page 4-166.
For 2000-sheet input option: Replace the
media tray assembly. See “2000-sheet high-
capacity feeder media tray assembly
removal” on page 4-215.
Does the problem persists?
For 550-sheet input option:
Replace the 550-sheet
drawer assembly. See
“550-sheet drawer
assembly removal” on
page 4-166.
For 2000-sheet input
option: Replace the 2000-
sheet high-capacity feeder
input option.
Problem solved.
Step Questions / actions Yes No
1 Check for any obstruction on the paper path.
Is the paper path free of obstruction?
Go to step 2. Clear paper path for
obstructions.
2
1. Check if the jam clearance cover can
close properly.
2. Check if the jam clearance cover friction
lock is not retracted.
Does the jam clearance cover close
properly?
Go to step 3. For 550-sheet input option:
Replace the 550-sheet
drawer assembly. See
“550-sheet drawer
assembly removal” on
page 4-166.
For 2000-sheet input
option: Replace the 2000-
sheet high-capacity feeder
jam clearance cover. See
“2000-sheet high-
capacity feeder jam
clearance cover removal”
on page 4-194.
Step Questions / actions Yes No
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