2-6 Service Manual
5062
200.35,
200.37
Near narrow media sensor does not
break or breaks late.
• Incorrect paper settings
• Incorrect paper loaded
• Incorrect paper guide setting
• ITU module failure
• Lower guide failure
• Paper pick mechanism failure
• Near narrow media sensor failure
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. Flex the media, and stack it flat in the paper tray.
4. Properly set the paper guides in the paper tray.
5. Check the pick roll tires, and replace them if they
are worn.
•Go to “200.35, 200.37—Paper Jam error
service check” on page 2-101.
200.38 Near narrow media sensor is never
made or is made late.
See “200.33” on page 2-5.
200.40 S1 sensor is made early.
Possible causes:
• Incorrect paper settings
• Defective S1 sensor
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. If clearing a paper jam does not fix the problem,
go to “241.02—Paper Jam error service
check” on page 2-108.
200.41 Narrow media sensor is made when
printer tries to print from an idle state.
Possible causes:
• Paper jam leaving page over
sensor
• Defective narrow media sensor
• Faulty system board
1. Clear away anything in the paper path that might
cause the paper to jam.
2. If clearing a paper jam does not fix the problem,
go to “Input, S1, narrow media, and near
narrow media sensor service check” on
page 2-153.
200.42 Narrow media sensor is made early.
Possible causes:
• Incorrect paper settings
• Defective narrow media sensor
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. If clearing a paper jam does not fix the problem,
go to “200.42—Paper Jam error service
check” on page 2-102.
200.43 Narrow media sensor is never made
or is made late.
1. Clear away anything in the paper path that might
cause the paper to jam.
2. If clearing a paper jam does not fix the problem,
go to “200.43, 200.48—Paper Jam error
service check” on page 2-103.
200.44 Narrow media sensor broke early.
Possible causes:
• Incorrect paper settings
• Defective narrow media sensor
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. Go to “Input, S1, narrow media, and near
narrow media sensor service check” on
page 2-153.
200.45 Narrow media sensor does not break
or breaks late.
• Incorrect paper settings
• Incorrect paper loaded
• Incorrect paper guide setting
• ITU module failure
• Lower guide failure
• Paper pick mechanism failure
• Narrow media sensor failure
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. Flex the media, and stack it flat in the paper tray.
4. Properly set the paper guides in the paper tray.
5. Check the pick roll tires, and replace them if they
are worn.
6. Go to “200.45, 200.47—Paper Jam error
service check” on page 2-104.
200.47 Narrow media sensor does not break
or breaks late.
See “200.45” on page 2-6.
Error code Description Action