Diagnostic information 2-55
5062
54 Serial option <x>
error
• Make sure the serial link is set up correctly and the appropriate cable is in use.
• Make sure the serial interface parameters (protocol, baud, parity, and data bits) are set
correctly on the printer and host computer.
• Select Continue to clear the message and continue printing.
The job may not print correctly.
• POR the printer. If this does not fix the problem, replace the PCI card.
54 Std Network
Software Error
• Select Continue to clear the message and continue printing. The job may not print
correctly.
• Program new firmware for the network interface.
• POR the printer. If this does not fix the problem, replace the PCI card.
55 Unsupported Option
in Slot <x>
1. Turn the printer off.
2. Unplug the power cord from the wall outlet.
3. Remove the unsupported option.
4. Connect the power cord to a properly grounded outlet.
5. Turn the printer on.
If this does not fix the problem, replace the system board. See “System board removal” on
page 4-151.
56 Standard Parallel
Port Disabled
• Select Continue to clear the message. The printer discards any data received through
the parallel port.
• Make sure the Parallel Buffer menu item is not set to Disabled.
• If this does not fix the problem, replace the PCI card.
56 Parallel Port <x>
Disabled
• Select Continue to clear the message. The printer discards any data received through
the parallel port.
• Make sure the Parallel Buffer menu item is not set to Disabled.
• If this does not fix the problem, replace the PCI card.
56 Serial Port <x>
Disabled
• Select Continue to clear the message. The printer discards any data received through
the serial port.
• Make sure the Serial Buffer menu item is not set to Disabled.
• If this does not fix the problem, replace the PCI card.
56 Standard USB Port
Disabled
• Select Continue to clear the message.
The printer discards any data received through the USB port.
• Make sure the USB Buffer menu item is not set to Disabled.
• If this does not fix the problem, replace the system board. See “System board removal”
on page 4-151.
57 Configuration
Change
Held Jobs May Not
Be Restored
See Configuration
Change, above - not in
IR as 57
Configuration changes may be:
• Code version changes
• Paper handling options removed
• The disk was installed from a different model or speed of printer.
58 Too Many Flash
Options
Too many flash options are installed. To continue:
1. Turn off and unplug the printer.
2. Remove the excess flash memory.
3. Plug in the printer, and turn it on.
If this does not fix the problem, replace the system board. See “System board removal” on
page 4-151.
Error code Action