Diagnostic information 2-57
5062
80 Replace Fuser • Show Me, View Supplies, and Tell Me More displays additional information.
• Replace the fuser. See “Fuser assembly removal” on page 4-63.
Note: Be sure to reset the fuser count as instructed on the sheet.
• If this does not fix the problem, replace the system board. See “System board removal”
on page 4-151.
80 Fuser Missing • Reinstall the fuser. See “Fuser assembly removal” on page 4-63.
• Reseat connectors behind fuser. They may get dislodged and not make good contact
when the fuser is installed.
• Check the cable connectors for damage at the system board and at the LVPS.
80.41 Fuser missing • Install the fuser. Replace the fuser if the problem persists.
• If the problem continues, turn the printer off and remove the system board shield. See
“System board shield removal” on page 4-27. Check the cable in connector JFSR1
(D) for proper connection to the system board, the cable for pinch points, and the cable or
the connector for any other damage. If the connector is damaged on system board,
replace the system board. See “System board removal” on page 4-151. If the fuser
cable is damaged, replace the cable.
• Check for continuity in the fuser cable.
If continuity is not present, replace the fuser cable. If the problem persists after replacing
cable, replace the system board. See “System board removal” on page 4-151.
82 Waste Toner
Nearly Full
• Select Continue to clear the message and continue printing.
• If printing continues, order a replacement waste toner box immediately.
• If the problem persists, open the front access door and check the aligner shaft for binding.
Clear the binding if possible. If not possible, contact your next level of support.
82 Replace Waste
Toner
• Replace the waste toner box using the instruction sheet that comes with the replacement
waste toner box.
• Ensure that there is no interference between the waste toner box and the printer.
• If the problem persists, open the front access door and check the aligner shaft for binding.
Clear the binding if possible.
• If the problem persists, replace the system board. See “System board removal” on
page 4-151.
• If the problem persists, contact your next level of support.
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