YASKAWA NX100 User Manual

Customer Support Information
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Customer Support Information
If you need assistance with any aspect of your NX100 Arc Welding system, please contact Motoman
Customer Support at the following 24-hour telephone number:
For routine technical inquiries, you can also contact Motoman Customer Support at the following e-
mail address:
When using e-mail to contact Motoman Customer Support, please provide a detailed description of
your issue, along with complete contact information. Please allow approximately 24 to 36 hours for a
response to your inquiry.
Please have the following information ready before you call Customer Support:
techsupport@motoman.com
Please use e-mail for routine inquiries only. If you have an urgent or emergency need for
service, replacement parts, or information, you must contact Motoman Customer Support
at the telephone number shown above.
• System NX100 Arc Welding
• Robots ___________________________
• Primary Application ___________________________
• Controller NX100
• Software Version Access this information on the Programming Pendant’s LCD
display screen by selecting {MAIN MENU} - {SYSTEM INFO} -
{VERSION}
• Robot Serial Number Located on the robot data plate
• Robot Sales Order Number Located on the NX100 controller data plate
(937) 847-3200
NOTE
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YASKAWA NX100 Specifications

General

Manufacturer	YASKAWA
Model	NX100
Operating Temperature	0 to 45°C
Humidity	20 to 80% RH (non-condensing)
Communication Interfaces	Ethernet
Safety Standards	ISO 10218-1
Power Supply	200-230V AC, 50/60Hz
Storage Temperature	60°C