1-12-02, ACD/UCD Overflow Timer Selection DRAFT 3 Chapter 1 – 273
Xen IPK Programming Manual
Doc. No.: 8194 - Release 2.0
December 2004
1-12-02
System Mode
1
Submode
12
Data No.
02
PC Programming
+ AA
ACD/UCD Overflow Timer
Selection
General Description
This Memory Block specifies the maximum time a waiting Automatic Call Distribution/Uniform
Call Distribution (ACD/UCD) call remains at an ACD/UCD Group before overflowing to a
specified Station or Station Hunt Group.
Display
Settings
LK 1LK 2LK 3LK 4
The shaded area indicates
the default setting.
• 10 sec. 20 sec. 30 sec.
LK 5 LK 6 LK 7 LK 8
60 sec. 120 sec. 180 sec. 240 sec.
Programming Procedures
1
Go off-line.
2
Press LK1 + LK12 + KBto access the Memory Block.
3
Press the corresponding CO/PBX line key to change the data option.
4
PressNto write the data.
5
PressPto go back on-line.
Related Programming
M.B. Number Memory Block Name
1-1-46 Access Code (1-Digit) Assignment
1-1-47 Access Code (2-Digit) Assignment
1-1-48 Access Code (3-Digit) Assignment
1-2-03 2-, 3-, or 4-Digit Station Number Selection
1-8-25 ACD/UCD Group Agent Assignment
1-12-01 ACD/UCD Group Overflow Destination Assignment
N
An ACD/UCD Group Pilot Number cannot be programmed as the overflow destination.
0 1 / 0 1 : O V F T M R = 6 0
T I M E D I S P L A Y
Data
No. Title
Group No.
(1~4)
Setting
Data
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