NEC Xen IPK - ACD Plus Hold Tone Selection

4-66, ACD Plus Hold Tone Selection DRAFT 3 Chapter 1 – 471
Xen IPK Programming Manual
Doc. No.: 8194 - Release 2.0 December 2004
4-66
Submode
4
System Mode
—
Data No.
66
PC Programming
+
ACD Plus Hold Tone Selection
General Description
Use this Memory Block to select the Hold Tone for ACD Plus.
Display
Settings
LK 1LK 2LK 3LK 4
The shaded area indicates
the default setting.
MOH RBT
LK 5 LK 6 LK 7 LK 8
Programming Procedures
1
Go off-line.
2
Press LK4 +FF to access the Memory Block.
3
Press the corresponding CO/PBX line key to change data option.
Use the following to change option:
R select next Tel Port No.
4
PressNto write the data.
5
PressPto go back on-line.
Related Programming
M.B. Number Memory Block Name
1-12-00 ACD/UCD Group Pilot Number Assignment
1-8-25 ACD/UCD Group Agent Assignment
N
RBT setting is also applicable to callers transferred using the TRANSFER key, providing Ringback tone instead of Music
on Hold.
0 1 / 6 6 : A C D H O L D M O H
T I M E D I S P L A Y
Data
No.
Tel Port No.
(01~99)
A0~C0
Title
Setting
Data