FIRMWARE UPDATE April, 2007
5-16
Errors During Firmware Update
If an error occurs during a download, an error message will be shown in the first
line. The error code consists of the letter “E” and a number (“E20”, for example).
Error Message Table
NO.
MEANING SOLUTION
20 Cannot map logical address Make sure the SD card is installed correctly, or use a
different SD card.
21 Cannot access memory HDD connection not correct, or replace hard disk.
22 Cannot decompress
compressed data
The ROM data on the SD card is not correct, or data
is damaged.
23 Error occurred when ROM
update program started
Controller program defective. If the second attempt
fails, replace the controller board.
24 SD card access error Make sure the SD card is installed correctly, or use a
different SD card.
30 No HDD available for stamp
data download
HDD connection not correct or replace hard disks.
31 Data incorrect for continuous
download
Install the SD card with the remaining data necessary
for the download, then re-start the procedure.
32 Data incorrect after download
interrupted
Do the recovery procedure for the module, then
repeat the installation procedure.
33 Incorrect SD card version The ROM data on the SD card is not correct, or data
is damaged.
34 Module mismatch - Correct
module is not on the SD card
The data on the SD is not correct. Get the correct
data (Japan, Overseas, OEM, etc.) then install again.
35 Module mismatch – Module on
SD card is not for this machine
SD update data is not correct. The data on the SD
card is for a different machine. Get the correct data
then install again.
36 Cannot write module – Cause
other than E34, E35
SD update data is not correct. The data on the SD
card is for a different machine. Get the correct data
then install again.
40 Engine module download failed Replace the data for the module on the SD card and
try again, or replace the BICU board.
42 Operation panel module
download failed
Replace the data for the module on the SD card and
try again, or replace the LCDC.
43 Stamp data module download
failed
Replace the data for the module on the SD card and
try again, or replace the hard disk.
44 Controller module download
failed
Replace the data for the module on the SD card and
tray again, or replace the controller board.
50 Electronic confirmation check
failed
SD update data is not correct. The data on the SD
card is for a different machine. Get the correct data
then install again.
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