Maintenance and Troubleshooting
670
M4300 Series and M4300-96X Fully Managed Switches User Manual
Note: After activating an image, you must perform a system reset of the
switch to run the new image.
The following table describes the nonconfigurable information displayed on the page.
Troubleshooting
You can send a ping, trace a route, and perform a memory dump.
Ping IPv4
You can tell the switch to send a ping request to a specified IP address. You can check
whether the switch can communicate with a particular IP station. When you click the Apply
button, the switch sends a specified number of ping requests and the results are displayed.
If a reply to the ping is not received, the following message displays:
Tx = Count, Rx = 0 Min/Max/Avg RTT = 0/0/0 msec
If a reply to the ping is received, the following message displays:
Reply From a.b.c.d: icmp_seq = 0. time= xyz usec.
Reply From a.b.c.d: icmp_seq = 1. time= abc usec.
Reply From a.b.c.d: icmp_seq = 2. time= def usec.
Tx = count, Rx = count Min/Max/Avg RTT = xyz/abc/def msec
To configure the settings and ping a host on the network:
1. Launch a web browser.
2. In the address field of your web browser, enter the IP address of the switch.
The login window opens.
3. Enter the user name and password.
The default admin user name is
admin and the default admin password is blank, that is,
do not enter a password.
4. Click the Login button.
The System Information page displays.
Table 226. Dual Image Configuration
Field Description
Image Name This displays the image name for the selected unit.
Active Image The current active image of the selected unit.
Version The version of the image1 code file.
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