API Queries Supported ............................................................................................................. 475
Upload Voice Prompt via API ........................................................................................................... 478
CTI SERVER .......................................................................................... 480
ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS) ............ 481
CRM INTEGRATION .............................................................................. 482
SugarCRM ........................................................................................................................................ 482
VTigerCRM ....................................................................................................................................... 484
ZohoCRM ......................................................................................................................................... 485
Salesforce CRM ............................................................................................................................... 488
ACT! CRM ........................................................................................................................................ 489
PMS INTEGRATION ............................................................................... 491
HMobile PMS Connector .................................................................................................................. 492
HSC PMS ......................................................................................................................................... 492
Mitel PMS ......................................................................................................................................... 494
IDS PMS ........................................................................................................................................... 495
PMS API ........................................................................................................................................... 495
Connecting to PMS ........................................................................................................................... 495
PMS Features ................................................................................................................................... 496
Room Status ............................................................................................................................. 496
Wake Up Service ...................................................................................................................... 498
Mini Bar ..................................................................................................................................... 499
WAKEUP SERVICE ............................................................................... 502
Wake Up Service using Admin Login ............................................................................................... 502