• “Custom Number”: Enter a customer number as a target. For example: *97.
• “Voicemail”: Select an extension from the dropdown list. Incoming calls will be
forwarded to the voicemail of the selected extension.
• “Ring Group”: Select a ring group from the dropdown list as CFU target.
• “Queues”: Select a queue from the dropdown list as CFU target.
• “Voicemail Group”: Select a voicemail group from the dropdown list as CFU
target.
The default setting is “None”.
Select time condition for Call Forward Unconditional. CFU takes effect only during the
selected time condition. The available time conditions are ‘All’, ‘Office Time’, ‘Out of
Office Time’, ‘Holiday’, ‘Out of Holiday’, ‘Out of Office Time or Holiday’, ‘Office Time
and Out of Holiday’, ‘Specific Time’, ‘Out of Specific Time’, ‘Out of Specific Time or
Holiday’, ‘Specific Time and Out of Holiday’.
Note:
• “Specific” has higher priority to “Office Times” if there is a conflict in terms of time
period.
• Specific time can be configured under the Specific Time section. Scroll down the
add Time Condition for a specific time.
• Office Time and Holiday could be configured on page System Settings→Time
Settings→Office Time/Holiday page.
Configure the Call Forward No Answer target number. Available options for target
number are:
• “None”: Call forward deactivated.
• “Extension”: Select an extension from the dropdown list as CFN target.
• “Custom Number”: Enter a customer number as a target. For example: *97.
• “Voicemail”: Select an extension from the dropdown list. Incoming calls will be
forwarded to the voicemail of the selected extension.