UCM630X Series User Manual
Version 1.0.11.10
Contain numbers, either of Blacklist or Whitelist.
This feature can be used only when Dial Trunk is enabled, it contains external
numbers allowed or denied calling from the IVR, the allowed format is the following:
Number1, number2, number3…
If enabled, the UCM will replace the caller display name with IVR name.
If enabled and if a call to an extension fails, the caller will be redirected to the IVR
menu.
When present in an INVITE request, the alert-Info header field specifies and
alternative ring tone to the UAS.
Select an audio file to play as the welcome prompt for the IVR. Click on "Prompt"
to add additional audio file under Web GUI→PBX Settings→Voice
Prompt→Custom Prompt.
Configure the timeout between digit entries. After the user enters a digit, the user
needs to enter the next digit within the timeout. If no digit is detected within the
timeout, the UCM630X will consider the entries complete. The default timeout is 3s.
After playing the prompts in the IVR, the UCM630X will wait for the DTMF entry
within the timeout (in seconds). If no DTMF entry is detected within the timeout, a
timeout prompt will be played. The default setting is 10 seconds.
Select the prompt message to be played when timeout occurs.
Select the prompt message to be played when an invalid extension is pressed.
Response
Timeout Prompt
Repeats
Configure the number of times to repeat the prompt if no DTMF input is detected.
When the loop ends, it will go to the timeout destination if configured, or hang up.
The default setting is 3.
Invalid Input
Prompt Repeats
Configure the number of times to repeat the prompt if the DTMF input is invalid.
When the loop ends, it will go to the invalid destination if configured, or hang up.
The default setting is 3.
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