Issue 3.0
SV9100 System Hardware Manual 9-111
12.6 NEC IP/Digital Reporter Pro Installation
The NEC IP/Digital Reporter Pro is NECs most feature rich product for listening to
recorded phone calls. It has functionality much the same as the Manager but
offers additional features. These additional features make management easier by
providing tools to help gather data and generate reports.
NEC IP/Digital Reporter Pro provides advanced visibility, access, retrieval, and
playback tools for the Recorder administrators. It provides an intuitive interface for
establishing shortcuts to any number of storage folders and allows the supervisor
to search across all storage folders for specific call information such as User,
Time/Date, Length of Call, etc. The application can be used to access and
manage recordings whether created by the single port or the 4-Port Digital
Logging Unit. NEC’s IP/Digital Reporter Pro also provides advanced features
which help in gathering data and report generation of usage and performance
metrics for analysis and monitoring of the call recording environment. Usage
analysis provide data metrics on call volume, disk usage, average call length,
longest calls, most called numbers, longest recorded time numbers, call volume
distribution over date span, call volume distribution at hourly intervals and call
volume distribution at call length intervals.
Figure 9-92 NEC IP/VSR Reporter Pro
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