Contents
10 Upgrading, Migrating, and Converting Media Servers and Gateways
Checking for translation corruption . . . . . . . . . . . . . . . . . . . . . . 212
Saving a copy of the 4600-series telephone configuration file, if
any (main server only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Accessing the media server maintenance web interface. . . . . . . . . . . 213
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 214
Resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Backing up recovery system files . . . . . . . . . . . . . . . . . . . . . . . 214
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 216
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 216
Clearing the ARP cache on the laptop computer . . . . . . . . . . . . . . . 216
Accessing the media server maintenance web interface. . . . . . . . . . . 217
Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . 217
Backing up files on the standby media server . . . . . . . . . . . . . . . . 218
Verifying the backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Suppressing alarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Tasks to preserve connections when starting from R3.0.1 only
(main server only): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Disconnecting from the standby media server . . . . . . . . . . . . . . . . 219
Connecting to the active media server . . . . . . . . . . . . . . . . . . . . 219
Accessing the media server maintenance web interface. . . . . . . . . . . 219
Selecting the Preupgrade Step to preserve calls . . . . . . . . . . . . . . . 220
Disconnecting from the active media server . . . . . . . . . . . . . . . . . 221
Upgrade tasks for the first media server . . . . . . . . . . . . . . . . . . . . . 221
Connecting to the standby media server . . . . . . . . . . . . . . . . . . . 221
Busying out the standby media server . . . . . . . . . . . . . . . . . . . . 221
Checking the software release on the media server, if starting from
R2.x only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Activating the preupgrade service pack on the media server (R2.x only). . 222
Inserting the Communication Manager CD-ROM into the media server. . . 223
Copying Communication Manager to the media server . . . . . . . . . . . 223
Installing Communication Manager on the media server . . . . . . . . . . 225
Rebooting the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Verifying reboot progress . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Verifying software operation . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Checking system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Making the upgrade permanent on the media server . . . . . . . . . . . . 229
Installing postupgrade service pack, if any, on media server . . . . . . . . 230
Releasing the standby media server. . . . . . . . . . . . . . . . . . . . . . 230
Interchanging the media servers. . . . . . . . . . . . . . . . . . . . . . . . 231
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