Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to
124 Upgrading, Migrating, and Converting Media Servers and Gateways
The need to restore IP Phone files
During an upgrade, any data in the /tftpboot directory is overwritten with new software and
firmware. The system might use files in the /tftpboot directory for the http or tftp capability for
4600-series IP telephone firmware downloads and configuration updates. If so, the firmware
and 4600-series telephone configuration file are overwritten during the upgrade.
The 46xx firmware is contained within a 46xx .tar file, in a name format similar to the filename
46xxH323_cm2_2_wi1_15_ipt2_2_111405.tar. You must retrieve the firmware file from the
Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade.
However, you can save a copy of the 46xx configuration file before the upgrade and copy the
file back into the /tftpboot directory after the upgrade. See the following tasks:
● Saving a copy of the 4600-series telephone configuration file, if any (main server only) on
page 128
● Copying IP telephone firmware to the media server, if necessary (main server only) on
page 139
● Restoring the 4600-series IP Telephone configuration file, if any (main server only) on
page 139
Upgrade tasks
Preupgrade tasks:
● Upgrading the SAMP firmware (S8500B only) on page 126
● Connecting to the media server on page 126
Current configuration tasks:
● Starting a SAT session on page 126
● Checking link status with SAT (main server only) on page 127
● Recording all busyouts on page 127
● Checking synchronization with the SAT (main server only) on page 127
● Disabling scheduled maintenance with the SAT (main server only) on page 128
● Checking for translation corruption on page 128
● Saving a copy of the 4600-series telephone configuration file, if any (main server only) on
page 128
● Accessing the media server maintenance web interface on page 129
● Copying the service pack files to the media server, only if starting from R2.x on page 129