Prerequisites
Issue 2.1 June 2006 123
The upgrade process consists of the following high level steps:
1. Obtain the updated license files and preupgrade and postupgrade service packs for LSPs
and the primary controller. Also, obtain firmware files for all G350 and G700 Media
Gateways.
2. If LSPs or ESSs are used, prepare the LSPs and ESS for the upgrade:
● Distribute Communication Manager software to the site of each LSP and ESS. You can
distribute software with either of the following methods:
- CD-ROMs that someone mails
- Software someone copies to a TFTP or HTTP server, from which the LSP/ESS can
download the software over the customer LAN.
● Use the Maintenance Web Interface pages to copy the preupgrade service packs (R2.x
only) to the primary controller (main server).
● Use the Upgrade Tool to install and activate the preupgrade service pack on any LSPs,
ESSs, and the primary controller (R2.x only).
● Copy the new Communication Manager software to all the LSPs and ESSs with the
Manage Software Web page. You can log in remotely to each LSP/ESS to copy software
if one of the following tasks is done first:
- Someone at each location inserts the software CD-ROM for you.
- You loaded the software on a TFTP or HTTP server in the customer LAN.
3. Use the Maintenance Web Interface pages to copy the postupgrade service packs and
license files of the LSPs, ESSs, and primary controller from one of the following devices:
- Your laptop
- An FTP server
- Another means of transport onto the primary controller.
4. Copy the new Communication Manager software to the primary controller with the Manage
Software Web page.
5. Start the Upgrade Tool to upgrade
● Communication Manager, postupgrade service packs, and license files on the LSPs.
● The firmware on the G350 and G700 media gateways and media modules.
● Communication Manager, post-upgrade service packs, and license files on the ESSs.
● Communication Manager and post-upgrade service pack on the primary controller.
6. If installed, upgrade the G150 and G250 Media Gateways manually. You cannot use the
Upgrade Tool to upgrade the G150 and G250 Media Gateways.
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