Upgrading Software on Media Servers
70 Upgrading, Migrating, and Converting Media Servers and Gateways
License and Avaya authentication files
Use Remote Feature Activation (RFA) to obtain the Communication Manager license files and
the Avaya authentication files. RFA is a Web-based application that is available to Avaya
employees and authorized BusinessPartners. WIth RFA, you can create and deploy license
files for all Communication Manager product platforms. For more information about RFA and
how to generate license and Avaya authentication files, see the RFA Information page at http://
rfa.avaya.com.
Note:
Note: To access the RFA application, you must complete the RFA online training and
received access authorization.
Generating and retrieving license and authentication files
To generate a license file, you need the following information:
● Your personal single sign-on (SSO) for the RFA Web site authentication login
● The SAP order number
● Required customer information
● For a new license, the serial number of the TN2312BP Internet Protocol Server Interface
(IPSI) circuit pack that is designated as the reference IPSI
● For an updated license, the RFA system ID (SID) for the existing media server
● Internet access to the RFA Web page with Internet Explorer 5.0 or higher
Before you arrive on site, download the license file and the Avaya authentication file to the
Services laptop. You install these files as part of the installation process.
Run the Automatic
Registration Tool (ART) for
the INADS IP address, if
necessary.
Perform this step only if the configuration of the
customer’s INADS alarming modem has changed.
Verify that you copied all the
necessary files to your
computer.
These files can include:
● Service packs
● License file
● Authentication file
● Firmware for programmable circuit packs
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Task Description
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