Cisco Catalyst 4500 Series - Enabling Call Home

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Catalyst 4500 Series Switch, Cisco IOS Software Configuration Guide - Cisco IOS XE 3.9.xE and IOS 15.2(5)Ex
Chapter 77 Configuring Call Home
Configuring Call Home
• The mail-server priority number parameter can be configured from 1 to 100. The server with the
highest priority (lowest priority number) will be tried first.
This example shows the configuration of general e-mail parameters, including a primary and secondary
e-mail server:
Switch# configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
Switch(config)# call-home
Switch(cfg-call-home)# mail-server smtp.example.com priority 1
Switch(cfg-call-home)# mail-server 192.168.0.1 priority 2
Switch(cfg-call-home)# sender from username@example.com
Switch(cfg-call-home)# sender reply-to username@example.com
Switch(cfg-call-home)# exit
Switch(config)#
Enabling Call Home
To enable or disable the Call Home feature, perform this task:
Testing Call Home Communications
You can test Call Home communications by sending messages manually using two command types.
• To send a user-defined Call Home test message, use the call-home test command.
• To send a specific alert group message, use the call-home send command.
Sending a Call Home Test Message Manually
To manually send a Call Home test message, perform this task:
Command Purpose
Step 1
Switch# configure terminal
Enters configuration mode.
Step 2
Switch(config)# service call-home
Enables the Call Home feature.
Command Purpose
Step 1
Switch# call-home test [“test-message”]
profile name
Sends a test message to the specified destination
profile. The user-defined test message text is optional,
but must be enclosed in quotes (“”) if it contains
spaces. If no user-defined message is configured, a
default message will be sent.