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Catalyst 4500 Series Switch, Cisco IOS Software Configuration Guide - Cisco IOS XE 3.9.xE and IOS 15.2(5)Ex
Chapter 77 Configuring Call Home
Message Contents
Message Contents
The following tables display the content formats of alert group messages:
• Table 77-4 describes the content fields of a short text message.
• Table 77-5 describes the content fields that are common to all long text and XML messages. The
fields specific to a particular alert group message are inserted at a point between the common fields.
The insertion point is identified in the table.
• Table 77-6 describes the inserted content fields for reactive messages (system failures that require a
TAC case) and proactive messages (issues that might result in degraded system performance).
• Table 77-7 describes the inserted content fields for an inventory message.
Diagnostic
Failure
1/3/4/5 Events related to standard or intelligent line cards.
CLI commands executed:
show module
show version
show inventory
show buffers
show logging
show diagnostic result module x detail
show diagnostic result module all
Test TEST 1 User-generated test message.
CLI commands executed:
show module
show version
show inventory
Configuration 1 User-generated request for configuration.
CLI commands executed:
show module
show inventory
show version
show running-config all
show startup-config
Table 77-3 Call Home Alert Groups, Events, and Actions (continued)
Alert Group
Call Home
Trigger Event Syslog Event Severity Description and CLI Commands Executed
Table 77-4 Format for a Short Text Message
Data Item Description
Device identification Configured device name
Date/time stamp Time stamp of the triggering event
Error isolation message Plain English description of triggering event
Alarm urgency level Error level such as that applied to a system message
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