Cisco Catalyst 4500 Series Software Configuration Guide

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Catalyst 4500 Series Switch, Cisco IOS Software Configuration Guide - Cisco IOS XE 3.9.xE and IOS 15.2(5)Ex
Chapter 80 Performing Diagnostics
For all of these situations, the output of the show module command would display the status of the line
card as faulty:
Switch# show mod
Chassis Type : WS-C4507R
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 6 Sup II+10GE 10GE (X2), 1000BaseX (SFP) WS-X4013+10GE JAB091502G0
2 6 Sup II+10GE 10GE (X2), 1000BaseX (SFP) WS-X4013+10GE JAB091502FC
3 48 100BaseX (SFP) WS-X4248-FE-SFP JAB093305RP
4 48 10/100BaseTX (RJ45)V WS-X4148-RJ45V JAE070717E5
5 48 10/100BaseTX (RJ45)V WS-X4148-RJ45V JAE061303U3
6 48 10/100BaseTX (RJ45)V WS-X4148-RJ45V JAE061303WJ
7 24 10/100/1000BaseT (RJ45)V, Cisco/IEEE WS-X4524-GB-RJ45V JAB0815059Q
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 000b.5f27.8b80 to 000b.5f27.8b85 0.2 12.2(27r)SG( 12.2(37)SG Ok
2 000b.5f27.8b86 to 000b.5f27.8b8b 0.2 12.2(27r)SG( 12.2(37)SG Ok
3 0005.9a80.6810 to 0005.9a80.683f 0.4 Ok
4 000c.3016.aae0 to 000c.3016.ab0f 2.6 Ok
5 0008.a3a3.4e70 to 0008.a3a3.4e9f 1.6 Ok
6 0008.a3a3.3fa0 to 0008.a3a3.3fcf 1.6 Faulty
7 0030.850e.3e78 to 0030.850e.3e8f 1.0 Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
1 Active Supervisor SSO Active
2 Standby Supervisor SSO Standby hot
To troubleshoot a faulty line card, follow these steps:
Step 1 Enter the command show diagnostic result module 3.
If a faulty line card was inserted in the chassis, it will fail the diagnostics and the output will be similar
to the following:
Current bootup diagnostic level: minimal
module 3: SerialNo : JAB093305RP
Overall Diagnostic Result for module 3 : MAJOR ERROR
Diagnostic level at card bootup: minimal
Test results: (. = Pass, F = Fail, U = Untested)
1) linecard-online-diag ------------> F
Switch#
Issue an RMA for the line card, contact TAC, and skip steps 2 and 3.
The output may display the following:
module 3:
Overall diagnostic result: PASS
Test results: (. = Pass, F = Fail, U = Untested)
1) linecard-online-diag --------------------> .

Cisco Catalyst 4500 Series Specifications

General

Series	Catalyst 4500 Series
Category	Switch
Layer Support	Layer 2, Layer 3
Form Factor	Modular chassis
Stackable	No
Chassis Slots	3, 6, 7, 10
Power Supply Options	AC, DC
Redundancy	Power supply, Supervisor engine
Network Management	Cisco IOS Software CLI, SNMP, Cisco Prime Infrastructure
Features	Security, QoS
Port Density	Up to 384 ports per chassis
Security Features	802.1X, ACLs, DHCP Snooping, Dynamic ARP Inspection, IP Source Guard
Supervisor Engine	8-E