I SERVICE MODE > 8. CS Remote
I-36
d-Color MF4003/MF3303
8.3.4History Output
• To output the CSRA communication history in the CSV file format into an external memory.
• Communication history with pre-check server
• Communication history with destination WebDAV server
NOTE
▪ In the following conditions, export of MFP setting data is prohibited.
▪ [Administrator] -> [Security] -> [USB Connection Permission setting] is set to [Restrict].
▪ [Administrator] -> [Security] -> [USB Connection Permission setting] -> [Detail Setting] -> [External Memory(Service)] is set
to [Restrict].
▪ [Administrator] -> [Security] -> [Enhanced Security Mode] is set to “ON”.
<Procedure>
1. Insert the USB memory to the MFP.
2. Touch [USB save] in “CSV Output” to start forwarding data to the USB memory.
3. Confirm that “OK” is displayed as the result of data saving.
8.3.5CS Remote Analysis Error Code List
Error code Contents Solution
0000 Communication finished normally (both TX and RX) -
0### Transmission error
###: http responding code (hexadecimal)
For http responding code, see RFC issued by IETF after converting
hexadecimal number into decimal one.
Check the user's http server system settings.
• Authentication setting for address of the
destination where the server is connected
• Location indicated for a folder
• Connection ID
• Password
1030 Machine ID mismatching
• Received file which tells that machine ID mismatches.
• Check the machine ID setting.
• Check the machine ID setting on host
side.
1050 Grammar error
• Received file did not define the CS Remote Care command (2
digits).
• The Type of Subject and the command of file are not consistent.
Check file content.
1061 Modifying not allowed
• The host sent a command file that asked modifying data of item
where setting change is not allowed.
Ask the host to send another instruction file for
modifying.
1062 Modifying not available due to the copy job currently performing
• When informing the host that it cannot be modified due to the copy
job currently performing.
Ask the host to send another instruction file for
modifying.
1080 Data length problem
• LEN value of TEXT data and actual data length are not consistent.
Ask the host to send another instruction file for
modifying.
1081 Frame No. error
• The last frame has not been received.
• There are missing frame No.
Check the status of the machine registration
on host side.
1082 Subject Type problem
• Received code did not define the Type of Subject.
Ask the host to send another instruction file for
modifying.
1084 Date expired
• Expiration date for data modification command has passed.
Ask the host to send another instruction file for
modifying.
1091 Oversized command
• Received file exceeds the machine’s receive buffer size.
Ask the host to send another instruction file for
modifying.
1099 Illegal request
• Status not predicted in design is detected.
Contact OLI and inform the error code.
2001 http request result problem
• Internal status error
Check the user's http server system settings.
• Authentication setting for address of the
destination where the server is connected
• Location indicated for a folder
• Connection ID
• Password
2002 http request result problem
• File list acquisition result problem
2003 http request result problem
• Request header transmission failure
2004 http request result problem
• Request body transmission failure
2005 http request result problem
• Response header receive response failure
2006 http request result problem
• Response body receive response failure
2007 http request result problem
• Session ID inconsistent
3002 http request result problem
• Unopened client ID was specified
Check the user's http server system settings.
• Authentication setting for address of the
destination where the server is connected
• Location indicated for a folder
• Connection ID
3003 http request result problem
• Receive time out occurred
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