d-Color MF4003/MF3303
L TROUBLESHOOTING > 3. TROUBLE CODE
L-65
2. Replace CPUB.
3. Replace BASEB.
3.18.14CD241, CD242
Contents
Trouble type • CD241: Encryption ASIC setting error
• CD242: Encryption ASIC mounting error
Rank C
Trouble detection condition • CD241: Initialization error of the encrypted ASIC is detected during the machine is starting.
• CD242: The faulty of the installation of encrypted ASIC is detected during the machine is starting.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
Procedure
1. Check CPUB for proper installation and correct as necessary.
2. Check BASEB connector for proper connection and correct as necessary.
3. Replace CPUB.
4. Replace BASEB.
3.18.15CD261
Contents
Trouble type CD261: USB hub board failure
Rank C
Trouble detection condition • When a failure is detected in USB hub board included in the local interface kit.
• Non-standard USB device is connected.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
• USB hub board (USBHB: EK-P08 or EK-P09)
Procedure
1. Check the operation with another USB device.
2. Check USBHB for proper connection and correct as necessary.
3. Replace USBHB.
4. Replace CPUB.
5. Replace BASEB.
3.18.16CD262
Contents
Trouble type CD262: Extension network adapter installation error
Rank C
Trouble detection condition • When the 2nd network card settings is set to “Set” but the upgrade kit (UK-221) is not installed.
• Upgrade Kit (UK-221) is faulty.
Trouble isolation -
Relevant electrical parts -
Procedure
1. Check the settings of [Service Mode] -> [Network Settings] -> [2nd Network Setting] -> [2nd network card settings].
2. Check the UK-221 connector for proper connection and correct as necessary.
3. Rewrite the firmware.
4. Replace UK-221.
3.18.17CD2D1
Contents
Trouble type CD2D1: VLAN setting configuration error
Rank B
Trouble detection condition At start up of the MFP, the reception condition of VLAN setting activation is not satisfied.
Trouble isolation -
Relevant electrical parts • Storage board (STRGB)
• Backup board (ERB)
Procedure
1. Check if all VLAN setting reception conditions are satisfied.
• If the IC card reader is connected, the LDD of AU-201S has been installed.
• The software SW12 (bit1) has been set to "PKI unsupported" (0x00). (PKI mode setting unavailable)
• Service Mode -> [Billing Setting] -> [Management Function Choice] is set to "Unset".