d-Color MF4003/MF3303
L TROUBLESHOOTING > 3. TROUBLE CODE
L-70
• CPU board (CPUB)
• Base board (BASEB)
Procedure
1. Check the connector between DF CIS-BASEB CN5 for proper connection and correct as necessary.
2. Check CPUB for proper installation and correct as necessary.
3. Rewrite the firmware.
4. Replace the DF CIS module assy.
5. Replace CPUB.
6. Replace BASEB.
3.19CE###
3.19.1CE001, CE003, CE004, CE005, CE006, CE007, CE009, CE011
Contents
Trouble type • CE001: Abnormal message queue
• CE003: Task error
• CE004: Event error
• CE005: Memory access error
• CE006: Header access error
• CE007: DIMM initialize error
• CE009: Memory resource shortage error
• CE011: Config. file access error at startup of FW
Rank C
Trouble detection condition CPU board (CPUB) is faulty.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
Procedure
1. Check the connectors on BASEB for proper connection and correct as necessary.
2. Replace CPUB.
3. Replace BASEB.
3.19.2CE002
Contents
Trouble type CE002: Message and method parameter failure
Rank C
Trouble detection condition CPU board (CPUB) is faulty.
Trouble isolation -
Relevant electrical parts • Storage board (STRGB)
• CPU board (CPUB)
• Base board (BASEB)
Procedure
1. Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] ->
[Clear All Data].
2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] and perform the function.
3. Replace STRGB.
4. Replace CPUB.
5. Replace BASEB.
3.19.3CE013
Contents
Trouble type CE013: Virus scan engine startup failure (8 GB storage)
Rank C
Trouble detection condition When the virus scan settings are effective, change from storage board (STRGB) to microSD (8GB).
Trouble isolation -
Relevant electrical parts microSD
Procedure
1. Replace the microSD (16GB) or STRGB.
2. Reboot the machine.
3.19.4CE014
Contents
Trouble type CE014: Virus scan engine startup failure (storage error)
Rank C