d-Color MF4003/MF3303
L TROUBLESHOOTING > 7. CS Remote Care ERROR CODE
L-90
Error code Contents Solution
• MIO response timed out.
41FB Control error
• As the file descriptor of the e-mail that MFP receives from MIO is
invalid, MFP cannot receive the e-mail.
Turn the main power switch OFF and then ON.
41FC Control error
• During the creation of data to be sent by e-mail, the CS Remote
Care’s internal status error occurs or the data that need to be
sent has not been created.
Turn the main power switch OFF and then ON.
41FD Control error
• During e-mail reception, the parameter sent from MIO to the CS
Remote Care is invalid and MFP cannot receive the e-mail.
Turn the main power switch OFF and then ON.
41FE Control error
• After the completion of e-mail transmission, MFP received the
transmission completion message from MIO. However, the CS
Remote Care’s internal status was not the status of transmission
completion.
Turn the main power switch OFF and then ON.
41FF Control error
• During e-mail reception, MIO became inactive.
Turn the main power switch OFF and then ON.
4210 Control error
• E-mail sent from MIO could not be properly handled in the CS
Remote Care.
Turn the main power switch OFF and then ON.
(6)5###
Error code Contents Solution
5### MIO detects error when sending an attached file. Check the SMTP server and POP3 server on user
side.
(7)6###
Error code Contents Solution
6### MIO detects error during a sending sequence. Check the SMTP server and POP3 server on user
side.
7.3.3When connecting by http
NOTE
â–ª
When a code other than the ones listed below is displayed, contact OLI and inform the error code.
(1)0###
Error code Contents Solution
0### Transmission error
###: http responding code (hexadecimal)
For http responding code, see RFC issued by IETF after converting
hexadecimal number into decimal one.
Check the http server system settings.
• Authentication setting for address of the
destination where the server is connected
• Location indicated for a folder
• Connection ID
• Password
(2)1###
Error code Contents Solution
1030 Machine ID mismatching
• Received file which tells that machine ID mismatches.
• Check the machine ID setting.
• Check the machine ID setting on host side.
1050 Grammar error
• Received file did not define the CS Remote Care command (2
digits).
• The Type of Subject and the command of file are not consistent.
Check file content.
1061 Modifying not allowed
• The host sent a command file that asked modifying data of item
where setting change is not allowed.
Ask the host to send another instruction file for
modifying.
1062 Modifying not available due to the copy job currently performing
• When informing the host that it cannot be modified due to the
copy job currently performing.
Ask the host to send another instruction file for
modifying.
1080 Data length problem
• LEN value of TEXT data and actual data length are not
consistent.
Ask the host to send another instruction file for
modifying.
1081 Frame No. error
• The last frame has not been received.
• There are missing frame No.
Check the status of the machine registration on host
side.