L TROUBLESHOOTING > 9. FAX TROUBLE CODE
L-98
d-Color MF4003/MF3303
9.9 B17#
Error code Category Contents of error How to correct
B170 MFP soft
error
Program control error (table control error) • Turn OFF and ON the main power switch.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
• Use the latest FW.
• Disconnect and then connect the connector of the base board.
• Execute self-diagnosis for all items.
• Try replacing parts. Memory, storage and base board
B171 Program control error (instance
acquisition error)
B173 Program control error (interface error)
B176 Memory
allocation
error
Unable to secure domain for header (TTI)
image generation
B177 Image
processing
error
Header (TTI) image generation error
9.10B18#
Error code Category Contents of error How to correct
B185 Receiving
data error
Receiving data size logic error (Receiving
data are not multiples of dotline)
• Turn OFF and ON the main power switch.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
• Use the latest FW.
• Disconnect and then connect the connector of the base board.
• Execute self-diagnosis for all items.
• Try replacing parts. Memory, storage and base board
B186 Memory
allocation
error
Unable to secure domain for receiving
image
B187 Image
processing
error
Receiving image conversion error
B188 MFP soft
error
Program control error (table control error)
9.11B19#
Error code Category Contents of error How to correct
B190 USB I/F error USB sending error • Turn OFF the main power switch, and turn it ON again after a
check of the USB connection.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
B191 USB sending error
B192 Error retry 5 sec. T.O (No response or
other errors)
B193 No response due to detach of USB
B195 Attach not detected for 1 min. after
recovery from sleep when receiving
B196 Detach not detected for 1 min. after shift
from sleep
• Turn OFF and ON the main power switch.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
B197 USB I/F error during formatting when
main power switch ON
• Turn OFF the main power switch, and turn it ON again after a
check of the USB connection.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
B198 Attach not detected for 1 min. after
recovery from sleep at the time other than
receiving
9.12T0#
Error
code
Catego
ry
Contents of error How to correct Installation position
(Service Mode -> [FAX] -> [Line #])
T00 Sendin
g
(Ph.B)
Unable to detect fax
signal (ANSam/CED/
DIS) from the remote
station by the time of T1
timeout
1. Check if the telephone number of the remote station is
used for fax.
-
2. Turn ON the monitor speaker, and check if the signal
from the remote station can be heard.
-
3. Change the lowest reception sensitivity to -43 dBm.
Change the signal transmission level to -15 dBm.
• [Modem/NCU] -> [Level] -> CD/
SED ON Level
• [Modem/NCU] -> [TxATT] -> PIX
TxATT, TONE/Procedure Signal
TxATT, CED/ANSam TxATT
4. Extend the DCS retransmission interval.
* If no effect is obtained, return the setting.
[Function Parameter]: 000E012D(L1),
000E023D(L2), 000E034D(L3),
000E045D(L4) bit1-0: 00 -> 11
5. Extend T1 timer.
Extend the response waiting time. (only for amount of
extended T1 timer)
• Increase by +10 seconds.
* If no effect is obtained, return the setting.
• [Communication] -> [TIMER1] ->
T1
• [Network] -> [Network Setting 2] -
> Response Waiting Time
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