Olivetti d-Color MF4003 User Manual

L TROUBLESHOOTING > 3. TROUBLE CODE
L-61
d-Color MF4003/MF3303
3.17.14 CC216
Contents
Trouble type CC216: Acquisition failure of the number of trials/Initialize error of number of authentication
Rank C
Trouble detection condition An error occurred during user authentication using optional authentication unit AU-102.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
• Authentication unit
Procedure
1. Check the USB cable for proper connection. Reconnect the USB cable as necessary.
2. Check CPUB for proper installation and correct as necessary.
3. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.
4. Reset the number of authentication trials.
3.17.15CC301
Contents
Trouble type CC301: Authentication customize data error
Rank B
Trouble detection condition • The master authentication customize data is corrupted upon startup.
• Registration of authentication customize data in the main body has failed upon startup.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
• Authentication unit
Procedure
1. Check CPUB for proper installation and correct as necessary.
2. Reinstall the authentication customize data.
3. Rewrite the firmware.
4. Replace CPUB.
5. Replace BASEB.
3.17.16CC302
Contents
Trouble type CC302: Authentication customize data version mismatch error
Rank B
Trouble detection condition The authentication customize data version is later than the firmware version of the machine.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
• Authentication unit
Procedure
1. Check CPUB for proper installation and correct as necessary.
2. Rewrite the main body firmware with the latest one and reinstall the authentication customize data.
3. Replace CPUB.
4. Replace BASEB.
3.17.17CCC00
Contents
Trouble type CCC00: Public user account track information error
Rank B
Trouble detection condition At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the
main power).
Trouble isolation -
Relevant electrical parts • Storage board (STRGB)
• CPU board (CPUB)
• Base board (BASEB)
Procedure
1. Replace STRGB.
2. Replace CPUB.
3. Replace BASEB.
Y119930-3
Service Manual

Olivetti d-Color MF4003 Specifications

General

Brand	Olivetti
Model	d-Color MF4003
Category	Copier
Language	English