d-Color MF4003/MF3303
L TROUBLESHOOTING > 9. FAX TROUBLE CODE
L-97
Error code Category Contents of error How to correct
B128 Timeout of suspension process (line
control)
B129 Timeout of suspension process (modem
control)
9.5B13#
Error code Category Contents of error How to correct
B130 Fax board
soft error
I/F error with main body (fax soft error) • Turn OFF and ON the main power switch.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
B131 I/F error with main body (reception frame
error)
B134 I/F error with main body (sequence error)
B135 I/F error with main body
B136 ACK waiting timeout
B137 I/F error with main body (RESET
reception from main body)
B139 Modem responses waiting timeout (during
playing voice guidance when switching
between TEL and FAX)
* Destination of fax = Japan only
9.6B14#
Error code Category Contents of error How to correct
B141 Fax board
soft error
Fax soft error (received unexpected
command)
• Turn OFF and ON the main power switch.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
B142 Fax soft error (received undefined
command)
B143 Fax soft error (command frame length
error)
B144 Fax soft error (parameter length error)
B145 Fax soft error (received undefined
parameter)
B146 Fax soft error (command/response
sequence error)
9.7B15#
Error code Category Contents of error How to correct
B150 MFP soft
error
Program control error (instance
acquisition error)
• Turn OFF and ON the main power switch.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
• Clear fax jobs by formatting the fax files.
• Use the latest FW.
• Disconnect and then connect the connector of the base board.
• Execute self-diagnosis for all items.
• Try replacing parts. Memory, storage and base board
B151 Job start error
B152 Doc access error
B153 Program control error (logic error)
B154 Program control error (table control error)
B158 Job generation error
9.8B16#
Error code Category Contents of error How to correct
B160 MFP soft
error
Program control error (instance
acquisition error)
• Turn OFF and ON the main power switch.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
• Clear fax jobs by formatting the fax files.
• Use the latest FW.
• Disconnect and then connect the connector of the base board.
• Execute self-diagnosis for all items.
• Try replacing parts. Memory, storage and base board
B162 Program control error (interface error)
B163 Program control error (sequence error)
B165 Program control error (table control error)
B167 Image
processing
error
Sending image access error (image
acquisition error)
B168 Receiving image access error (image
storage error)
B169 Sending image access error (image
deletion error)
To Next Page
Loading...
Need help?
General