Olivetti d-Color MF4003 User Manual

d-Color MF4003/MF3303
L TROUBLESHOOTING > 9. FAX TROUBLE CODE
L-96
9. FAX TROUBLE CODE
9.1The error in the transmission/reception system
• The error in the Txx/Rxx system may be caused under the effect of line noise, etc. even in usual operating condition.
• If the error occurs frequently, output the activity report, fax setting list, protocol trace list, service parameter list, address book list, group list
and program list, and acquire detailed information of error status and error conditions from users. After acquiring required information,
reports or lists, contact the OLI support desk.
NOTE
▪ Extending the timer, the transmission time will get longer, which will affect on the telephone bill to be paid by users. Additionally,
for users who use fax frequently, waiting jobs are to be generated.
▪ Timer extension as an action to be taken for line matters must be kept to a minimum. Because there is a risk that defects will
occur on other destination users.
9.2B0##
Error code Category Contents of error How to correct
B004 Installation
issues
Fax board DipSw setting error Check if the line for which "Set" is selected from the [Service Mode]
-> [System 2] -> [Option Board Status] screen matches the DipSW
settings for specifying a line on the fax board.
B005 Installation
issues
No fax board is installed. Mistake in
installation. Defective HW.
• Connect the fax board of the line for which "Set" is selected
from the [Service Mode] -> [System 2] -> [Option Board Status]
screen.
• Disconnect and then connect the connector of fax board to
check its installation.
• Check if the USB connector of the fax board falls off.
• Replace the power code.
• Use the latest FW.
• Replace the fax board.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
B006 USB I/F error USB connection is interrupted. • Turn OFF and ON the main power switch.
• Disconnect and then connect the connector of fax board to
check its installation.
• Check if the USB connector of the fax board falls off.
• Replace the power code.
• Use the latest FW.
• Replace the fax board.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
9.3B11#
Error code Category Contents of error How to correct
B110 MFP soft
error
Program control error (instance
acquisition error)
• Turn OFF and ON the main power switch.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
B112 Semaphore control error
B113 I/F error among tasks
B114 Message queue generation error
B115 I/F error with fax (I/F error between main
body and fax)
• Pull out and insert the connector of fax board to check its
installation.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
9.4B12#
Error code Category Contents of error How to correct
B120 Fax board
soft error
Soft error • Turn OFF and ON the main power switch.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
B122 Fax board
error
Modem-DAA initialize error • Turn OFF and ON the main power switch.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
• Replace the fax board.
B123 Modem-DAA power save recovery error
B125 ISW failure of SubCPU
B126 Fax board
soft error
Timeout of suspension process (Codec
control)
• Turn OFF and ON the main power switch.
• Use the latest FW.
• Acquire the data saved in the storage from [Service Mode] ->
[Debug Settings] -> [Debug Log Output].
B127 Timeout of suspension process
(communication control)
Service Manual
Y119930-3

Olivetti d-Color MF4003 Specifications

General

Brand	Olivetti
Model	d-Color MF4003
Category	Copier
Language	English