d-Color MF4003/MF3303
L TROUBLESHOOTING > 1. JAM CODE
L-2
▪ A trouble code (C-02XX) will be displayed if the tray lift-up failure cannot be cleared even when action has been taken by
following the Guidance.
Resetting procedures
1. Open the corresponding door, clear the sheet of paper misfeed, and close the door.
2. Touch “OK” displayed on the touch panel.
1.2Initial check items
• When a paper misfeed occurs, first perform the following initial check items.
Check item Action
Does paper meet product specifications? Replace paper.
Is the paper curled, wavy, or damp? Replace paper.
Instruct user on proper paper storage.
Is a foreign object present along the paper path, or is the paper path deformed or
worn?
Clean the paper path or replace the part on the paper
path if necessary.
Are rolls or rollers dirty, deformed, or worn? Clean the defective roll or roller.
Replace the defective roll or roller.
Are the paper size and the detected paper size by the edge guide are matching? Adjust the edge guide to match the paper size.
Are the actuators operating correctly? Correct the defective actuator.
Replace the defective actuator.